Year: 2017

The complaint is the seed from which discipline is born.Like a seed, a licensee may not even know a complaint has been made until it sprouts out of the soil and threatens to keep growing until your career has been strangled in its brambles. Complaints, at first,...

What is an agency? The answer is more complex than it would appear.Let's go back to sixth grade social studies. You are learning about the three branches of United States government. You have the legislative, the branch which is responsible for creating laws.You have...